Skip to main content
All CollectionsOther Questions
Solving Unilateral Audio Output During Frequency Playback
Solving Unilateral Audio Output During Frequency Playback

This guide helps troubleshoot and resolve the issue of frequencies playing in only one ear during audio playback.

Updated over a year ago

Experiencing Unbalanced Audio?

If you've encountered a situation where you're only hearing frequencies through one earbud or headphone side while the other remains silent, it's usually a quick fix. Let's tackle it together!

Step-by-Step Troubleshooting

Check the Connection:

Most of the time, this issue is due to a connection that's not quite complete. Give these tips a try:

  • Secure the Cable: Make sure the headphone jack is firmly plugged into your device. Sometimes it may look connected but requires an extra push to be fully inserted.

  • Inspect for Damage: Examine both the headphone jack and the port for any visible signs of damage or dirt. Clean gently if needed.

  • Test the Headphones: Try the headphones on a different device to ensure they're working correctly.

Balance Settings Check:

Another aspect to look into is the audio balance settings on your device:

  • Go to Sound Settings: Navigate to the sound settings on your player, smartphone, or computer.

  • Adjust Balance: Ensure the audio balance is centered and not shifted to one side.

Software Glitches:

Occasionally, a software hiccup could be the cause:

  • Restart the Device: Sometimes a simple restart can fix temporary software issues that might be affecting audio output.

Professional Help:

If you've tried these steps and the problem persists:

  • Consult a Professional: It might be time to have a professional take a look at your device or consider replacing your headphones if they're the culprit.

Wrapping Up

Don't let technical glitches hamper your audio experience. If you’ve gone through these steps and still face issues, we're here to help. Reach out to our customer support team for further assistance.


We hope this guide has been helpful. Remember, most audio issues are easily solvable, so don't hesitate to explore these tips or get in touch for more support. Happy listening!

Did this answer your question?