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Alternative Payment Options at Brainwave3d
Alternative Payment Options at Brainwave3d

What to do if none of the offered payment methods are possible for you.

Updated over a year ago

When Standard Payment Methods Are Not an Option

Sometimes you might find that the standard payment methods offered in our online shop don't work for you. We want to ensure that you're still able to purchase your desired products.

Alternative Payment via Bank Transfer

  • Order Value Over €100: We offer the option to pay for your products via bank transfer for orders exceeding €100 in value.

  • Minimum Order Value Consideration: This option takes into account the minimum order value, as bank transfers are not automatically recorded by the system but have to be checked manually.

Steps for Bank Transfer Payment

  1. Contact Support: Write us a ticket (an email) expressing your interest in paying by bank transfer.

  2. Request Bank Information: Ask for the bank details and precise instructions for the transfer in your ticket.

  3. Keep Order Information Ready: Have your order number and product details at hand, so we can correctly allocate your payment.

We're Here for You: Our customer service team is here to provide you with a smooth and straightforward ordering process. If you have any questions or need assistance, do not hesitate to contact us. We are happy to help and ensure that you receive your products safely and promptly.

Please keep in mind that processing times for bank transfers may be longer than other payment methods. We appreciate your understanding and patience.

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