1. Why Do I Need to Cancel My App-Subscription Through Google Play?
If you subscribed to the Brainwave3D app via the Google Play Store, your subscription is managed by Google. Therefore, cancellation must be done directly through your Google Play Store account.
2. Step-by-Step Guide to Cancel the Subscription
Open the “Google Play Store” app on your Android device.
Tap your profile icon in the top right corner.
Select “Payments & Subscriptions” and then tap on “Subscriptions”.
You will see a list of your active subscriptions. Find and select the Brainwave3D subscription.
Tap on “Cancel Subscription”.
Follow the prompts to confirm the cancellation.
3. What Happens After Cancellation?
Your subscription will remain active until the end of the current billing period. After that, it won’t renew.
You will lose access to premium content and features of the Brainwave3D app after the subscription period ends.
Downloaded content may remain on your device, but some features might no longer be accessible without an active subscription.
4. What If I Don’t See the “Cancel Subscription” Option?
If the “Cancel Subscription” option is not visible:
Ensure you are signed in with the correct Google account (the one used for the subscription).
If your subscription has already expired or was canceled, the “Cancel Subscription” button won’t appear.
5. Can I Pause the Subscription Instead of Canceling It?
Google Play does not currently offer a direct pause option for subscriptions. You can cancel your subscription and resubscribe at any time.
6. Need Additional Help?
If you are still experiencing issues:
Visit the Google Play Support Page: Cancel, Pause, or Change a Subscription
Contact Google Play Support directly for assistance.
We hope this guide helps! If you have further questions about the Brainwave3D app, feel free to reach out to our support team.
Thank you for your support! 😊