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Guide to Downloading and Unzipping Your Frequency Products
Guide to Downloading and Unzipping Your Frequency Products

Learn step by step how to download your purchased frequencies and unpack them on your device.

Updated over a week ago

Where Can I Find My Downloads in My Account?

1. Accessing Your Account: To access your purchased downloads, visit our online shop and click on the "my Account" button in the top menu bar. If you are not logged in yet, please log in with your credentials.

2. Finding Downloads: In your account, you will see various options on the left side. Look for the "Downloads" button and click on it. Here you will find a list of all your products that are ready for download.

3. Repeating Downloads: You can repeat the download of your frequency products as often as necessary. If the products do not appear in your account under "Downloads" after downloading, or if there are problems with the download, do not hesitate to contact our support team.

Tips for Downloading Products:

  • Use a PC or Laptop: For a straightforward download experience, we recommend downloading on a PC or laptop. Usually, this process encounters the fewest problems, and unpacking the files is hassle-free.

  • Using a Smartphone/Tablet: If you must use a smartphone or tablet, ensure that you have installed an app capable of unzipping zip files. You can find suitable free or paid apps in the App Store or on Google Play.

  • Download Individually: When purchasing multiple products, we advise downloading them one after another to prevent overloads and ensure a smooth download process.

We Are Here for You: For further questions or assistance, we are at your side. Your satisfaction is our concern, and we are happy to help. Write to us or use our contact options in the help section.

Thank you for choosing Brainwave3D – we look forward to accompanying you on your frequency journey!

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