Finding Downloads on Your Mac: A Step-by-Step Guide
1. Via Finder:
Open the Finder on your Mac – it's the smiling icon in your dock.
Look in the sidebar on the left side for the "Downloads" folder.
Click on it to view all your downloaded files.
2. Via Browser:
Open the web browser you used for the download (e.g., Safari, Chrome).
Go to "Tools" in the menu bar and select "Downloads" to see a list of your downloads.
3. If the Frequency Isn't Displayed:
The download might not have completed properly. Please log in to your Brainwave account.
Navigate to the "Downloads" tab in your account.
Locate the desired frequency product and repeat the download process.
4. If the Download is Missing in Your Account:
If you cannot find the item in your account under "Downloads," there might be a system error.
Please contact our support for assistance. We will ensure you receive the download link and can access your frequencies.
We're Here to Help: For any further questions or if you need assistance, do not hesitate to reach out to us. Our support team is here for you and will help you to quickly and easily access your frequencies. We appreciate your choice to use Brainwave3D and are committed to making your experience as seamless as possible.