We understand that it can be frustrating if the app shuts down as soon as the display goes dark or you exit the app. To resolve this issue, please check that you have given the app the necessary permissions, especially permission for background use. Here is a quick guide on how to do this:
For Android users:
1. Go to your device's settings.
2. Tap on "Apps" or "Applications" and select the app in question
3. Tap on "Battery" or "Battery" and activate the option "Allow background activity".
For iPhone users:
Open the "Settings" on your iPhone.
Tap on "General" and then on "Background refresh".
Select the app you want to run in the background and activate background refresh.
Make sure that the function for "Wi-Fi & mobile data" is activated.
Deactivate the "Energy saving mode", as this can restrict the background update.
These steps allow the app to remain active even when the display goes dark or you exit the app, ensuring that the app works continuously.